Kadi Lee | Furnished Finder

Introduction

Travel nurses are constantly on the move — adjusting to new hospitals, juggling contracts, and urgently trying to secure short-term housing near their contracts.

Furnished Finder is designed for travel nurses, but the booking flow made it harder to quickly find and secure a place to stay

In this independent project, I restructured the property listing and booking flow to help users quickly evaluate options, reduce friction, and make better decisions under pressure.

My Role

This was an independent project where I led the full UX redesign — from travel nurse interviews and testing to responsive screens and prototyping in Figma.
I created a realistic test scenario where travel nurses searched for housing near a hospital and shared what made them feel confident enough to book.
My goal wasn’t just to improve the visual layout — it was to engineer a smoother, more confident decision-making experience for travel nurses on tight timelines.

The Business Problem

Furnished Finder’s property listings were dense, inconsistent, and not built for decision speed. Unlike leisure travelers, travel nurses operate on tight timelines and need to find housing that meets strict requirements — fast.

From usability testing, I uncovered key breakdowns:Users struggled to locate essential info like commute time, safety features, or privacy setupOne listing stated “5 minutes from hospital” but had no address; others lacked photos or amenities — users regularly opened 5–6 tabs to compareThe lack of structure and consistency created frustration and decision fatigue

This wasn’t just a design issue — it was a system-wide breakdown in how critical information was surfaced, grouped, and prioritized.

Our Solution

To reduce friction and support faster decision-making, I redesigned the property listing experience around the specific needs of travel nurses.

Restructured Listing Pages Around Dealbreakers

I began by identifying recurring concerns from user interviews — safety, distance to work, privacy, and amenities — which differed greatly from traditional rental users.

I reorganized listings into four clear sections:Commute & Location, Safety Features, Privacy & Access, and Included Amenities. Each section used icon + label pairs and consistent hierarchy to enable fast scanning.

Design framing: I approached this as an information architecture challenge — structuring pages to elevate priority content and reduce decision fatigue at scale.

Surfaced Critical Details with a “Quick View” Summary

To reduce the need for users to toggle between tabs, I added a “Rental at a Glance” module at the top of every listing — surfacing commute time, safety features, and space type.

In usability testing, users gravitated to this summary immediately and called it “a huge time-saver.”

Designed for Responsiveness and Accessibility

I designed mobile-first cards and tested for scannability using grayscale wireframes before adding color. Touch targets were sized to WCAG standards, and paired icon-label systems were used to enhance readability for fast-paced mobile usage.

Project Type

Team

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Introduction

The Business Problem

Our Solution

The Impact